ONE-TO-ONE ONLINE SUPPORT

Real Conversations.

Practical Progress.

Warm, relationship-based support via Google Meet—helping young adults build everyday skills, work through decisions and take the next useful step.

LET'S TALK ABOUT ONLINE SUPPORT

ONE-TO-ONE ONLINE SUPPORT

Real Conversation.

Practical Progress.

Warm, relationship-based support via Google Meet—helping young adults build everyday skills, work through decisions and take the next useful step.

LET'S TALK ABOUT ONLINE SUPPORT

SUPPORT THAT MEETS YOU WHERE YOU ARE

COULD ONLINE SUPPORT BE RIGHT FOR YOU?

Online can be a flexible,

comfortable way to build skills

and move forward.

Connect from Home

Meet through

Google Meet

from a familiar, comfortable space.

One Consistent Person

Build a genuine relationship with someone who gets to know your strengths, goals and style.

Focused

Goal Work

Use the session to plan, practise, research, organise or complete something that matters.

Alongside Local Supports

Add focused capacity-building support while trusted people remain available on the ground.

WHAT COULD WE WORK TOWARDS TOGETHER?

Everyday Things.

Meaningful Outcomes.

We will talk, plan, practise, research and work side-by-side - and then what comes next is: greater clarity, stronger skills, growing confidence and a practical way forward...

Feel more ready for work

Build the skills and confidence to take a genuine step towards work.

A strong, tailored résumé

Better Job Applications

More Confident Interviews

NDIS ALIGNMENT 0102 • 0106 • 0117

navigate change with a plan

Turn an uncertain transition into a clearer, more manageable pathway.

Options understood

Decisions feel clearer

Next Steps mapped out

NDIS ALIGNMENT 0106 • 0117

build stronger relationships

Grow the skills that help belonging,

communication and connection.

Clearer communication

Healthier Boundaries

More social confidence

NDIS ALIGNMENT 0117 • 0116 • 0125

understand yourself clearly

Make sense of thoughts, feelings, patterns and possible responses.

Greater self-awareness

Stronger Emotional language

More Confident choices

NDIS ALIGNMENT 0106 • 0117

manage everyday life

Develop practical ways to make responsibilities feel more achievable.

Workable routines

Life Admin organised

Growing independence

NDIS ALIGNMENT 0106 • 0117

grow community confidence

Explore interests, opportunities and ways to participate more fully.

New possibilities explored

Social steps prepared for

connection and belonging

NDIS ALIGNMENT 0116 • 0125

active, practical support

We Talk.

We Plan.

We Do...

talk it

through

Make sense of what is happening, what matters and what feels difficult right now.

Work

side-by-side

Share the screen, write the email, build the plan, research the options or begin the task together.

choose the next step

Finish with one clear, realistic action—and a plan for the support that will help it happen.

active, practical support

We Talk.

We Plan.

We Do...

talk it

through

Make sense of what is happening, what matters and what feels

difficult right now.

Work

side-by-side

Share the screen, write the email, build the plan, research the options or begin the task together.

choose the next step

Finish with one clear, realistic action...

and a plan for the support that will help it happen.

active, practical support

Listen.

Understand.

Empower.

Martine creates a calm space where young people can talk things through, feel genuinely heard and turn uncertainty into clear, practical next steps.

She brings empathy, broad life experience, practical thinking and a genuine belief that every person has strengths, possibilities and something meaningful to contribute.

“I want you to leave feeling understood

and clearer about what comes next.”

Listen.

Understand.

Empower.

Martine creates a calm space where young people can talk things through, feel genuinely heard and turn uncertainty into clear, practical next steps.

She brings empathy, broad life experience, practical thinking and a genuine belief that every person has strengths, possibilities and something meaningful to contribute.

“I want you to leave feeling understood

- and clearer about what comes next.”

HOW ONLINE SESSIONS WORK

connection & progress

begin together

Most sessions are two hours, giving us time to connect

and make practical progress without rushing.

We have longer sessions where the goal needs it.. eg Body Doubling :)

1. CONNECT

We begin with a Supported Check-In and get clear about what feels most important today.

connection first

2. WORK ON

WHAT MATTERS

We focus on practical goals, choices and the next useful step.

real-life goals

3. Wrap Up

We reflect, notice progress, choose the next useful step and share updates when agreed.

CLEAR NEXT STEP

HOW ONLINE SESSIONS WORK

connection & progress

begin together

Most sessions are two hours, giving us time to connect and make practical progress without rushing. We have longer sessions where the goal needs it.. eg Body Doubling :)

1. CONNECT

We begin with a Supported Check-In and get clear about what feels most important today.

2. WORK ON

WHAT MATTERS

We focus on practical goals, choices and the next useful step.

3. Wrap Up

We reflect, notice progress, choose the next useful step and share updates when agreed.

Our Progress Tracker

Feeling safe, understood and genuinely supported goes

hand-in-hand with progress...

At M.A.D., we notice the small steps as well as the big ones.

Our Progress Tracker keeps goals visible

and helps us notice the changes happening along the way 💥

A FEW PRACTICAL QUESTIONS

F.A.Q.'s

How Long is an Online Support Session?

Online sessions start at two hours. This gives us enough time to connect, work on something practical and wrap up without rushing. Longer sessions can be scheduled when they suit the goal or outcome—for example, a body doubling session may need four hours. We are flexible and can vary the session length based on the participant’s needs.

What happens in the first session?

It's good to start by getting to know you a little - and also to get to know what matters to you - we talk about your goals and choose one useful place to start. There is no expectation that everything needs to be worked out straight away.

Can Online Support work alongside local supports?

Yes. With the participant’s consent, Online Support can sit alongside family, a Support Coordinator and local support workers. We can agree on priorities and share relevant progress so everyone stays connected to the same goals.

Can a Parent/Advocate or Support Coordinator make the enquiry?

Yes. An enquiry can be started by the participant, a parent or family member, or a Support Coordinator. The participant’s voice, preferences and consent remain central to the process.

Can NDIS Funding be used?

It may be possible when the support fits the participant’s goals, plan, available funding and the way the support is delivered. We will talk through the proposed support before services begin, but funding is never assumed or guaranteed.

Is Online Support Counselling or Therapy?

No. This is warm, practical disability support focused on everyday life, capacity building and meaningful goals. It is not counselling, clinical treatment or crisis support.